General Shipping Information: Shipping (US-only) is based on the weight of your package. Your rate will be automatically displayed at checkout. You will receive a tracking number with ALL orders. We ship via the cheapest USPS option (this is usually First Class Package or Parcel Select) to give you the most savings.
Upgrading Shipping: To give you the most savings, we use the cheapest USPS option to ship our packages. If you prefer, you can request an upgrade in your shipping at checkout.
Upgrades available:
- Priority Mail (USPS)
- Add signature on delivery
Timeline: All items, including oboe reeds, will usually be shipped within 1-2 business days. If there will be any delays in getting your items shipped out, we will let you know. Please note while we try our best to ship promptly, we can not control the speed of the shipment once it is picked up by USPS. Thank you for your patience.
Package Details: We ship all our items in padded sturdy cardboard boxes, and in addition, we ship our reeds in sturdy acrylic reed coffins with a tamper-evident seal that prevents the coffins from opening and damaging delicate tips. They are padded with foam and packed in triple-walled cardboard shipping boxes that can hold up to 200 lbs.
International Shipping: Due to complaints of late and/or lost packages due to international mail carriers, we stopped offering international shipping. However, if you wish to ship to an international location outside of the US (including Canada), we can accommodate you on a case-by-case basis. Please email info@oboeduck.com if you're interested in placing an order internationally.
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