Please see the table below for guaranteed shipment times, making special note of AM or PM. Although we guarantee to ship out reeds by our timeframe, please note we can not control the speed or pickup of shipping carriers.
Emergency reeds are an exception to our return policy and are non-refundable for any reason. Please see this link for the full return policy.
If you have any questions please email info@oboeduck.com.
Date of order | Guaranteed to ship by (NOT arrive by) |
Monday through Thursday between 9:00 AM and 5:00 PM EST. | Your order will be sent the next day at the same time you ordered. Please note that shipping carrier pick-ups usually happen at our location in the morning, so if you order later in the day, you may not see your package traveling until the next day. |
Friday between 9:00 AM and 5:00 PM EST. | Your order will be sent on Monday at the same time you ordered. Please note that shipping carrier pick-ups usually happen at our location in the morning, so if you order later in the day, you may not see your package traveling until the next day. |
Holiday, weekends, or weekdays outside of 9:00 AM-5:00 PM EST. | This will be treated as if the order was placed at the next 9:00 AM which is not a weekend or a holiday. The ship date estimates will follow the same rules as the 2 rows above. |
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